Frequently Asked Questions

We understand first time hatchers can find the responsibility of caring for newly hatched living creatures a little nerve-wracking. Full instructions are given when the kit is set up for you. The vast majority of hatches are problem free. However, on occasion a chick or duckling can hatch with problems or questions can arise. We provide a contact number throughout the hire period. With our service you can rest assured you will be supported with expert information and advice if and when needed.